At Sinvest, your privacy is our top priority. This policy outlines how we collect, use, and protect your personal information, both online and offline, including through our website.
When you engage with Sinvest, we may collect personal information that you provide, including:
Name, Date of Birth, Gender: Essential personal details to assist with your needs.
Contact Information: Email address, postal and residential address, phone number, and social media handles.
Additional Information: Any other details you choose to share or that we request.
With your consent or as required by law, we may collect sensitive data, such as health information or criminal records, necessary for delivering our services.
We may record telephone, email, and chat conversations for quality assurance and training purposes.
We gather data on how you use our products, services, and website, including:
Product and Service Interaction: Details of your inquiries, service usage, and interactions.
Browsing Data: Information such as IP address, device details, network data, page views, and session statistics.
Cookies: To enhance your online experience, we may use cookies to store your preferences and web beacons to monitor visitor behavior.
We may collect data from third parties, including contractors, business partners, or any authorized individuals who share your information.
Your personal information is used for the following purposes:
Communication: To respond to inquiries, provide customer support, and facilitate service delivery.
Website Access: To enable you to use our website and related platforms.
Marketing and Promotions: To inform you about products, services, and offers that may interest you.
Legal Compliance: To adhere to legal obligations and manage disputes or complaints.
Analytics and Business Development: To improve our services, conduct research, and develop our business strategies.
Handling of Sensitive Information
We will only use sensitive information for the primary purpose for which it was collected, ensuring careful handling of your data.
We may share your personal information with third parties, including real estate agents, conveyancers, or property managers, to deliver our services. Your information may also be shared when required by law.
Sinvest is committed to protecting your data. We implement physical, electronic, and managerial measures to safeguard your personal information from unauthorized access or disclosure. Please note that while we strive for the highest security standards, online data transmission is never entirely secure, and we cannot guarantee absolute protection.
Consent: By providing your information, you agree to our collection, use, and disclosure practices as outlined in this policy.
Restricting Data Use: You have the option to limit how your information is used or to opt-out of direct marketing communications.
Access and Correction: You have the right to request access to your information or correct any inaccuracies.
Complaints: If you believe we’ve breached privacy laws, please contact us with details, and we will investigate and respond promptly.
We use cookies to improve your experience on our website. These cookies may be linked to your personal information for retargeting purposes. Web beacons may also be employed to collect data on visitor behavior.
Sinvest may update this privacy policy periodically. Any changes will be published on our website, and your continued use of our services indicates acceptance of the updated policy.
In the event of a data breach that may cause serious harm, we will notify you and the Office of the Australian Information Commissioner (OAIC) as required by law.
If you have any questions or concerns regarding this privacy policy, please reach out to us.
